Refund Policy

At Skiller Shop, your satisfaction is our top priority

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Returns and Refunds Policy:

In order to exercise this cancellation right, you must inform us of the decision with a clear statement. You can inform us by email at contact@skillershop.com We will send the refund within 20 days from the date of receipt of the returned products. We will use a payment method which allows us to credit the order refund to the designated customer who will not be charged any refund fees. Sale items can also be refunded.

Return conditions:

In order for the products to be eligible for return, please ensure that:

The product is not used or damaged
The products are in the original packaging

The following products cannot be returned:

Products supplied according to specifications or customization indicated.
Products supplied which by nature are non-returnable, such as products that perish quickly or expired.
Products supplied which are not returnable for hygienic and sanitary reasons, opened after delivery.
Products supplied which, after delivery, by nature, are inseparable from others
We reserve the right to refuse returns of products that do not meet the return conditions above at our sole discretion.

Products you purchase but encounter size or customization errors.

To initiate a refund, please contact us to receive a return authorization number.

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Once we receive the returned items and confirm that they are in their original condition, we will process the refund. Please note that the refund process may take several days to complete, depending on your payment method.

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If you received a defective or damaged item, please let us know as soon as possible so that we can assist you with a replacement or a refund. We apologize for any inconvenience and will do everything in our power to make it right.

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Thank you for choosing Skiller Shop!

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